Personal data is collected, managed and processed by ParkMan to the extent that is necessary for providing our services (comprising ParkMan app and ParkMan online services such as company admin page and other services) and running the ParkMan website and for the related legitimate interests of ParkMan and its partners. These purposes include the following:
ParkMan app and ParkMan online services (together "ParkMan Services"):
This section explains what data we collect and use and where we get the data.
ParkMan obtains the personal data of its users primarily from the users themselves upon them using the ParkMan Services or providing the data when visiting the ParkMan website. For example, we collect data upon signing up to the ParkMan app and upon using the ParkMan app. If you wish for us to contact you, we may collect your contact information on our website. As regards corporate clients, data about the users of ParkMan Services is received from the administrator of such corporate client. Personal details can also be collected through certain other means such as via phone from the user or via user surveys, contact forms or contacts made by ParkMan to the user.
ParkMan can collect the following information about the users:
We use various technologies to collect and store information when you use our Services or visit our website, including cookies.
To ensure that the ParkMan Services work in the intended manner, ParkMan must share certain parking-related information about the user to the partners providing parking (comprising data on parkings provided by these parking providers) as well as their representatives such as city parking wardens and private parking companies. Further, corporate clients receive data on parking events paid with the company’s card. The parking providers and parking wardens are data controllers in relation to the data they collect, and responsible for processing the data in ways that comply with the applicable laws.
ParkMan takes appropriate measures to ensure that the third parties accessing data collected by ParkMan process such data in accordance with the applicable laws by e.g. entering into agreements with such partners.
ParkMan can use third parties as data processors to ensure a working service. These parties can include for example payment providers, hosting services and debt collection agencies. ParkMan makes sure that it has valid legal agreements with each data processor to ensure that personal data collected by ParkMan is handled within limitations set by law and to the extent that is required for offering services to ParkMan. The personal data processors used by ParkMan have access only to information required for certain purposes, and the handling of this information is done only for predetermined purposes and in accordance with mutually agreed data protection and security practices.
In general, ParkMan stores the information given by you until the end of the customer relationship. This makes it possible for users to view their parking history and for ParkMan to validate parkings and transactions.
The user is entitled to request the removal of digitally stored information about them. Upon ending the customer relationship, the user can request the removal of personal details, in which case all personal details are deleted, and the user data is anonymized into a format in which it cannot be connected to a natural person or a company.
In certain cases, to comply with our contractual obligations towards parking providers, we may store some data for a maximum of two years after the end of the customer relationship.
The user has the right to make requests to ParkMan about the processing of personal data in accordance with the EU General Data Protection Regulation, including, but not limited to
We do all the necessary procedures to make sure that we are communicating with you and no one else before we act upon your requests.
Your employer is the data controller of the information needed for invoicing the parking fees when your employer and ParkMan have agreed so in reference to the service and the processing of personal data needed to deliver the service. With regards to the information your employer is the data controller of, your employer will provide you additional information on the processing of your personal data and your rights as a registered user.